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Privacy Policy

Effective Date: August 22, 2026
Last Updated: August 22, 2026
Haul Factor (“Company,” “we,” “us,” or “our”), operated under Golden River Global LLC,
respects your privacy and is committed to protecting the personal information you share with
us. This Privacy Policy outlines how we collect, use, and protect your information when you
visit our website (haulfactor.com), utilize our interactive forms/quizzes, or communicate with us.

  1. Information We Collect
    We collect information you voluntarily provide to us when submitting an inquiry or form,
    including:
  • Contact Information: Name, email address, phone number, and business name.
  • Business Information: Operational details regarding your business fleet and financing
    inquiries.
  • Device & Usage Data: IP address, browser type, and interaction data via standard web
    cookies.
  1. How We Use Your Information
    We use the information collected to:
  • Provide customer support, process business inquiries, and respond to requests.
  • Send follow-ups, account updates, and appointment scheduling notifications.
  • Improve our website layout, user experience, and service offerings.
  1. Mobile Terms & SMS Communication
    If you voluntarily opt-in to receive SMS communications from Haul Factor:
  • Use of Mobile Data: Your phone number will strictly be used for operational follow-ups,
    account updates, and appointment scheduling notifications related to your inquiry.
  • Opt-Out: You can opt out of receiving SMS text messages at any time by replying STOP to
    any text message. For assistance, reply HELP.
  • Message & Data Rates: Message frequency varies. Standard message and data rates may
    apply depending on your mobile carrier.
  1. Absolute Protection of Mobile Information (10DLC Compliance)
    No mobile information will be shared with third parties/affiliates for marketing/
    promotional purposes. All the above categories exclude text messaging originator opt-in
    data and consent; this information will not be shared with or sold to any third parties.
  2. Data Security & Storage
    We implement industry-standard administrative, physical, and technical security measures to
    safeguard your personal data against unauthorized access, loss, or alteration.
  3. Contact Us
    If you have any questions regarding this Privacy Policy, please contact us at:
    Golden River Global LLC dba Haul Factor
    Email: support@haulfactor.com
    Website: https://haulfactor.com