The Public Transparency Pledge from Haul Factor
When you use Haul Factor, you aren’t being tossed into a lead pool to be spammed by aggressive brokers. You are entering a protected network of pre-audited lenders.
Every factoring company on our bench is legally bound by the 4-Point Fleet Shield™ Working Agreement. If a factor violates these rules, they are permanently removed from our engine.
Every factoring company in our network is required to meet these protections before receiving a Haul Factor fleet referral.
No Phone Spam
When you complete our 60-second audit, your matched factor is required to initiate direct contact within 15 minutes.
They receive an exclusive window to review your file. Your phone will not be blown up by ten different call centers, and your contact info will never be sold to list brokers. If a factor misses the 15-minute window, our CRM automatically reassigns your file to hold them accountable.
100% Cash Access
Full, transparent access to your money with zero unexpected loading or transaction penalties.
Lenders are strictly prohibited from adding surprise processing fees, card-loading deductions, or per-swipe surcharges when accessing your fuel money. What is quoted on your rate card is what lands in your bank account or card balance.
DISCLOSED. NOT HIDDEN.
Every lender on our bench must disclose any renewal or extension terms in writing before your first invoice funds – never a hidden rollover you find out about later.
If your agreement renews, you’ll know the terms going in. You’ll never be hit with an early-termination penalty beyond what you already owe on outstanding invoices just because your fleet evolved or your needs changed.
No Fine Print Penalties
Every contract features a transparent rate structure with zero surprise maintenance, volume deficit, or software access fees.
Lenders on our bench are strictly banned from slipping in hidden “minimum volume penalties” (charging you extra if your truck breaks down and you haul less in a month), mandatory portal access charges, or per-invoice processing add-ons.
If any factor in our system charges an undisclosed fee, ignores our response SLA, or attempts to slip fine print past a carrier we referred, their partnership is terminated immediately.
Have a question about a factor contract you received? Report it to our watchdog team at audit@haulfactor.com
